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15 Sales Funnel Metrics & KPIs to Measure Performance

MNTN

Youll categorize respondents into one of three categories based on their ratings: Promoters (9-10) Passives (7-8) Detractors (0-6) Youll then use the following formula: NPS = % Promoters – % Detractors As an example, if 50% of your respondents are promoters, 30% are detractors, and 20% are passive, your NPS would be 20% (50% – 30%).

CPL 52
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15 Sales Funnel Metrics & KPIs to Measure Performance

MNTN

Youll categorize respondents into one of three categories based on their ratings: Promoters (9-10) Passives (7-8) Detractors (0-6) Youll then use the following formula: NPS = % Promoters – % Detractors As an example, if 50% of your respondents are promoters, 30% are detractors, and 20% are passive, your NPS would be 20% (50% – 30%).

CPL 52
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15 Digital Marketing Metrics and KPIs to Measure Performance

MNTN

Click-Through Rate (CTR) Click-Through Rate (CTR) is a metric that measures the percentage of people who click on an ad or link compared to the number of people who view it. How is CPA Calculated? How is CPL Calculated?

CPL 52
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15 Digital Marketing Metrics and KPIs to Measure Performance

MNTN

Clicks are typically measured every time a consumer clicks on an ad, even if it doesn’t fully load. Click-Through Rate (CTR). Click-Through Rate (CTR) refers to the number of consumers who actually click through your ads versus those who merely see them on screen.

CPL 52
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15 Digital Marketing Metrics and KPIs to Measure Performance

MNTN

Clicks are typically measured every time a consumer clicks on an ad, even if it doesn’t fully load. Click-Through Rate (CTR). Click-Through Rate (CTR) refers to the number of consumers who actually click through your ads versus those who merely see them on screen.

CPL 52
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B2B Programmatic Advertising: Complete Guide for 2025

MNTN

Goal: Audience Engagement Click-Through Rate (CTR) The percentage of impressions that result in a click, showing how compelling your ad is. Engagement Rate For interactive ads, the percentage of users who engage beyond clicking, such as hovering or expanding the ad.

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What are Online Advertising Metrics and KPIs

Ad Ops Hero

CTR (Click Through Rate) : It is the number of click recorded per impression from the ad serving on the web page. Formula : (Click / Impressions) x 100%. Formula : Conversion Rate = Total conversions / visits x 100. Formula : CPA = Average Cost Per Click / Conversion Rate.

CPC 52