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Lessons from AI’s 2024 rise and a pragmatic path for marketing in 2025

Martech

Zara, despite its fast-fashion dominance, struggles to provide a seamless digital experience, making it clear that foundational gaps must be addressed before implementing hyper-personalized AI solutions. Teams fear that automation might threaten jobs, while leadership hesitates to invest without guaranteed ROI.

Marketing 122
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How B2B and B2C brands adopt genAI — same tech, different strategies

Martech

Unlike B2C, which targets millions but collects fewer insights per individual, B2B purchasing involves multiple stakeholders, requiring highly personalized communication across various channels. Remarkably, no high-adoption use case surfaces with stark differences between B2B and B2C.

Fashion 87
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10 Creative Strategies to Elevate Your Brand's Online Presence

Ad Rants

Your brand voice should be consistent across all channels on which it is present to communicate company values, culture, and personality. Imagine one tweet, for instance, by your sustainable fashion label saying, "Every thread tells a story about sustainability # join us in making fashion green again."

SEO 211
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Marketing Platform Cordial Cultivates Momentous Year

Martech Series

Cordial , a cross-channel marketing and data management platform for brands to communicate in personal, intelligent ways, today celebrates a momentous year so far, securing new customers including Orveon, expanding product offerings and integrations, and receiving recognition as a top provider across marketing awards.

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Why marketers need to build customer trust

Martech

On the marketers’ side, building that trust with customers can also grow value and ROI. For instance, if you ask for their first name, it’s so that you can personalize communications. On the one hand, trust around privacy builds a stronger relationship with customers because it’s something that consumers value significantly.

Marketing 117
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Decoding generative AI: How to build a basic genAI strategy for your marketing organization

Martech

Erin is a seasoned PR veteran and communications professor and I often invite her into my University of Oregon classes as a guest lecturer. I recommend a good old-fashioned brainstorming session, where you list all tasks that are currently part of your team’s workflow.

Marketing 135
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Customer segmentation models to improve the performance of loyalty marketing campaigns by Comarch

Martech

Every member has different needs, preferences, communication channels, behavior and emotions. Approaching all these unique members as one via mass communication is a big mistake when trying to scale your business. Improve marketing ROI Effective customer segmentation also helps in allocating internal human and capital resources.

Marketing 101