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The Garage Podcast: Creating Space for Innovation and Identifying Retailer Assets

Adweek

Introducing The Garage: Tools for Retail Media Innovation, a podcast hosted by Evan Hovorka, vice president of product and innovation, and Dan Massimino, director of marketing and communication, from Albertsons Media Collective. The Garage dives into the why, how and "who cares" of retail media innovation.

Retail 289
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Cracker Barrel Shakes Up Agency Roster Amid Brand Refresh

Adweek

Communications firm Blue Engine will be Cracker Barrel's AOR for public relations, experiential marketing, and partnerships. Prophet will work on Cracker Barrel's brand marketing efforts, such as brand communication, restaurant redesigns, brand marketing campaigns, and a.

Agency 283
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Abigail Jacobs Joins REI Co-Op as CMO

Adweek

Abigail Jacobs is the new chief marketing officer at specialty outdoor retailer REI Co-Op. Jacobs' six-plus years at beauty retailer Sephora came to an end in March. Prior to that, she spent more than 13 years in senior marketing and communications roles at Williams-Sonoma brands including Pottery Barn and West Elm.

Retail 284
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Marisa Thalberg Joins JCPenney as Consulting CMO

Adweek

The chief marketing officer (CMO) role at JCPenney has officially been vacant since early 2023, but the retailer just brought in a big name to fill it, at least on a consulting basis: Marisa Thalberg. Thalberg has joined JCPenney Tuesday in a consulting CMO role, after having served as chief marketing and communications officer at.

Retail 284
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What Gap’s Tyla Reset Says About Virality, Nostalgia and Relevance

Adweek

In late 2023, newly appointed Gap CEO Richard Dickson said it was time to strengthen the eponymous retail group's catalog of brands--including Gap, Old Navy and Banana Republic--with "crisp identities and purpose" to counter years of sluggish sales. "We

Retail 307
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How to balance customer experience and returns in ecommerce

Martech

Retailers must find the right balance between keeping customers satisfied and protecting their bottom line, making returns a key factor for building customer loyalty. 35% will only shop from retailers with generous return policies. trillion in 2024 to $8 trillion by 2027. 60% of returns are due to fit or quality issues.

eCommerce 115
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Oxfam Positions Itself as a Style Destination as It Celebrates 75 Years

Adweek

Charitable organization Oxfam is aiming to position itself as a fashion destination, as it celebrates 75 years of second-hand retail with a film that communicates the potential outfits that could be purchased through its stores and ecommerce platform.

Fashion 246