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Why public relations is thriving in today’s global marketing mix

Martech

Social media and digital marketing have transformed communication, but they haven’t rendered traditional PR obsolete. In an era plagued by skepticism and distrust, authentic communication is more crucial than ever. With the rapid spread of news on social media, brands must be proactive in their communication strategies.

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Essential KPIs to measure generative AI’s success in marketing

Martech

I have been writing about KPIs and ROI my entire career, with the topic becoming especially hot and heavy during the dawn of social media. Recent advancements in generative AI and tools like ChatGPT have marketers asking how to prove ROI and measure success. I wish it were that simple when it comes to AI.

Marketing 130
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The marketing ROI problem has its roots in marketing culture

Martech

Why is putting a figure on marketing ROI still a problem? While advances in marketing analytics and technology have been made, a significant portion of businesses still report facing difficulties in calculating ROI. In the fall 2023 CMO survey , CMOs report Increased pressure from the CFO to properly report and improve marketing ROI.

ROI 124
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The ROI of personalized experiences: Content measurements

Martech

This is the second of a three-part series on the ROI of personalization. The next way to measure the ROI on personalized experience is by looking at the performance of content and its contribution as part of a specific experience and across the entire buyer’s journey. The optimal order of communications to create a conversion.

ROI 136
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Why marketers need generalized system understanding

Martech

Usually, martech platform benefits are considered for customer-facing activities and communication only. However, they also have the power to improve internal marketing processes, and this is where a lot of these platforms’ value and ROI can come from. Is the data being sent automatically? When is it updated (cadence)?

Marketing 120
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Martech disappointment grows despite increased usage

Martech

A key theme emerges from the survey: the growing pressure on CMOs to demonstrate value and ROI amid a shifting marketing landscape. Recommendations for marketers: Maximizing martech ROI Marketers face numerous challenges beyond the technology stack, but they can play a key role in maximizing martech value and ROI.

MarTech 121
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Measuring marketing’s impact: From metrics to growth

Martech

Marketing ROI. While ROI provides a common language, the perception of value can differ greatly across functions. Through clear communication, marketing ensures the product features land as promised, maximizing its value.” The two most hopeful — yet sometimes frustrating — words in business.

ROI 121