Citi, Aflac and Verizon: Three different Pega journeys
Martech
JUNE 23, 2023
All the ‘whats’ are loaded in an offer palette; using contextual clues and models that run in the decision engine, it figures out when the customer sees the offer.” We now use automation, AI or machine learning and a workflow process to auto-pay those.
90 
Let's personalize your content