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The connection between employee experience (EX) and customer experience (CX) is well-documented, with both anecdotal evidence and statistical data supporting the correlation. Research indicates that positive EX leads to superior CX, which in turn drives revenue growth and customer satisfaction. This relationship is demonstrated in companies where engaged employees deliver exceptional service, resulting in improved customer relations and business success.
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It contained some of my best writing. Cogent, clear and powerful. I found it. It wasn’t nearly as good as I remembered. In fact, it was hardly useful. The opposite happens with the things we fear. When they show up, they’re likely to be a lot less fearsome than we imagined.
What if Beetlejuice owned a car dealership? One spooky night, a family finds out when they pull up to a used-car dealership thinking it's a CarMax. Instead, they're greeted by a creepy cast of characters who work at "BeetleMax." Their search for a car takes an eerie turn. Within a few moments of the family.
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In August, YouTube leapfrogged Netflix to reclaim the number one spot in the annual 100 Coolest Brands for Kids and Teens list, compiled by specialist kids and family insight agency Beano Brain. This week on Yeah, That's Probably an Ad, Helenor Gilmour, director of strategy for the business (a sister brand of the eponymous comic.
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In a charged atmosphere buzzing with excitement, industry leaders gathered at PubForum Boston to strategize their next steps. Here are three key themes that emerged. While in Boston, we didn’t just indulge in delicious lobster with garlic butter (which was as amazing as it sounds); we also dived deep into the pressing issues facing our industry.
The pop of the bottle opening. The gentle glug-glug-fizz as you decant the golden liquid. The foamy head; the condensation on the glass. You just can’t beat a frosty beer on a hot summer’s day. Beer-related searches on Google spike during the hottest months of the year… …and with International Beer Day still in our recent memory ( who knew? ), we decided to use Adbeat’s competitive intelligence data to analyze the display ad strategies of three of America’s biggest beer brands: Guinness Bud Ligh
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It’s high time big tech resigned itself to the new reality. When it’s making decisions about its own operations and strategy, European regulators have a seat at the table — and a very loud voice. No, that’s not something entirely new; but interventions in the tech space (impacting martech and adtech ) are becoming increasingly frequent.
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