Thu.Oct 03, 2024

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7 ways to boost customers’ emotional connection and loyalty with your brand

Martech

Loyalty. What’s emotion got to do with it? That emotional connection to a brand is extremely important to customer loyalty. It’s often been thought to be a key driver of loyalty. It goes beyond a product’s or service’s functional benefits and taps into customers’ feelings, values and identity. True loyalty is about more than transactional convenience or pricing considerations.

Retail 136
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Publisher Traffic Spiked Thanks to Google’s Gen AI Overview Tweaks

Adweek

Google's AI-generated search, AI Overview, is boosting publisher traffic thanks to a new feature that embeds direct links within the text, according to the tech giant, which held a briefing for the press about new features this week. Google stopped short of giving any more specifics about the increase publishers were seeing. A query asking.

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Lyft Media expands measurement and targeting capabilities

Martech

This week, rideshare company Lyft added significant measurement and targeting abilities to its ad platform, Lyft Media. Partnerships with key adtech companies allow Lyft Media advertisers to connect ad exposures during the use of the company’s services to outcomes like store visits and in-app purchases. Over the last two years, Lyft has built out its ad platform to cover all parts of a customer’s experience.

Media 73
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The Real Reasons Why so Many Brands Have Broken Their DEI Promises

Adweek

On June 6, 2024, a 35-year-old Tennessean named Robby Starbuck got wind of something that ticked him off. Tractor Supply, the retail chain where Starbuck bought feed for the cattle on his 12-acre ranch, had adopted multiple policies and initiatives aimed at fostering diversity, equity, and inclusion (DEI.) And so Starbuck, a former music video.

Retail 65
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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AI-powered martech news and releases: October 3

Martech

The C-suite continues to see marketing and sales as the areas where AI is providing the best ROI, according to a new Marketbridge survey. Fifty-two percent of C-suite executives and marketing leaders at B2B technology companies surveyed said AI is assisting in deploying marketing and sales resources more cost-effectively to capture market opportunities.

MarTech 68
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Radical Independence: How Indies Are Ushering in the Next Era of Great Advertising

Adweek

Sitting here drinking an AriZona iced tea, I find myself contemplating the value of independence. First, you should know, I am not usually found with an AriZona iced tea--at least not since the days of chugging them post-hangover in college.

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Dr. Rick Brings the Burn as First Brand Mascot on The Hot Ones

Adweek

A young homeowner suffering from parentamorphosis would likely start spouting arcane Scoville data as a wing-eating guest on The Hot Ones, all while making lame jokes about being "cool as a cucumber." Dr. Rick will do no such thing. The longtime spokesman for Progressive Insurance, played by actor-comedian Bill Glass, takes a seat today opposite.

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Marketing measurement: What do MMM and MTA even mean?

illumin

Marketing measurement is essential, but marketers must leverage multiple methods to garner an accurate understanding of their success. Media mix modeling (MMM) and multi-touch attribution (MTA) are the most important methods of measurement; by using both of them, marketers can better understand how and why their campaigns work (or don’t). Why is marketing measurement important?

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NBA Tipoff Ad Passes League’s Future to Young Players and Creators

Adweek

It's a new era for the NBA, and its marketing is reflecting that. We're still a little less than a month away from the start of the National Basketball Association (NBA) season and the 11 games that comprise Kia NBA Tip-Off 2024, but players have reported to training camp and preseason and international exhibitions in.

Marketing 312
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This Platform Will Let Anyone Buy Political Ads

AdExchanger

AdStorm launched an ad buying platform in August to let just about anyone put their own money behind real political TV ad campaigns. The post This Platform Will Let Anyone Buy Political Ads appeared first on AdExchanger.

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Retail media advertising: How e-commerce is becoming AdTech’s next frontier

what retail media advertising is what a retail media network is how the changes in the privacy landscape benefit retail media networks how retail media network functions market overview of retail media networks

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Meow Wolf Opens in Houston With a Trippy Campaign

Adweek

For a heaping helping of mind-bending marketing, look no further than art collective Meow Wolf. That's both a broad and a specific statement, with the growing entertainment company providing the latest example of its trippy advertising style with a campaign to promote its new Texas exhibit. "Change Your Frequency," from creative agency Buck, aims to.

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The broomstick objection

Seth Godin

Every founder, leader, sales rep and person on a dating app has heard this. “Bring me the broomstick!” Why did the Wizard ask Dorothy to bring him the broomstick of the Wicked Witch? It’s not because he needed a broomstick. It’s because he wanted Dorothy to go away. If you send someone away to get something ungettable, if you articulate a need that violates the rules of physics or possibility, then you’ve said no without saying no.

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This Agency Wasn’t Disheartened When It Lost a Pitch, Instead It Waited Four Years to Win It

Adweek

Four years ago, South Carolina agency FerebeeLane pitched to oversee creative for the Crystal Coast Tourism Development Authority (TDA), which promotes the southern Outer Banks area in North Carolina. After making it to the final rounds, the agency lost out to a regional rival. Four years later, though, thanks to playing the long game and.

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Ad-Shield Wants To Be The Adblock Recovery Tool For When All Others Fail

AdExchanger

Originally, Ad-Shield Co-Founder and CEO Joon Yu intended to build software to block ads, not for ad block recovery. The post Ad-Shield Wants To Be The Adblock Recovery Tool For When All Others Fail appeared first on AdExchanger.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Home Depot Launches Self-Service Ads Platform, Orange Access

Adweek

The Home Depot's ads business, named Orange Apron Media, has launched a self-service platform that lets advertisers buy ads that run on The Home Depot's ecommerce site and on other publishers' websites. The new platform, called Orange Access, allows brands to buy these onsite and offsite ads together. Advertisers can also update campaigns as they.

eCommerce 305
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How Different Generations Will Shop This Holiday Season

AdExchanger

The holiday season is here, and understanding how different generations plan to shop can help you tailor your messaging, media planning and creative based on the generation you’re targeting. Our recent survey of 1,000 US consumers revealed their spending habits, shopping timelines and purchasing preferences by generation. Here are the five biggest trends that the […] The post How Different Generations Will Shop This Holiday Season appeared first on AdExchanger.

Media 115
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Chris Reece Promoted to Weekday Evenings at KSTP

Adweek

KSTP meteorologist Chris Reece has been promoted to weekday evening meteorologist. '"I love Minnesota SO much, I've signed a deal to stay in the Twin Cities for many more years, and I'm honored to announce that I've accepted a promotion to Weekday Evening Meteorologist at KSTP!" Reece wrote on social media.

Media 298
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The US v. Google Witnesses Have Spoken – Now What?

AdExchanger

It’s a wrap on the US v. Google antitrust case, at least for now. Then, behind the IP infringement claim on the openRTB spec that ruffled feathers at the IAB Tech Lab. The post The US v. Google Witnesses Have Spoken – Now What? appeared first on AdExchanger.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Best Buy Taps Disney’s Lisa Valentino as President of Its Ad Business

Adweek

Best Buy has hired Lisa Valentino as president of its advertising arm Best Buy Ads--a move that signals how retailers are increasingly looking to hire execs with strong relationships with advertisers to steer their retail media businesses.

Retail 290
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Comic: Revenue “Sharing”

AdExchanger

Enjoy this weekly comic strip from AdExchanger.com that highlights the digital advertising ecosystem … The post Comic: Revenue “Sharing” appeared first on AdExchanger.

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Revolving Door Agency Moves: Bakery, Erich & Kallman, Spark & More

Adweek

Agencies are making all sorts of moves as we move into the busiest season. Between mergers, acquisitions, product launches and multiple client wins, there's a whole lot of shakeups going on. AML One of England's oldestprofessional football clubs, Rochdale AFC, has brought AML into the team. AML will work with the new management to create.

Agency 288
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MAA Ad of the Week: Capital One’s badger from Fold7

More About Advertising

In a strong week with another instalment of Nationwide’s Dominic West saga from New Commercial Arts and Mother just about making M&S cool (if communal gardens in Kensington are your thing) it still has to be possibly the world’s first ad starring a badger. ‘No Nasty Surprises’ says the credit card giant (that’s if the … The post MAA Ad of the Week: Capital One’s badger from Fold7 first appeared on More About Advertising.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Congress Fights to Keep AM Radio in Cars

Adweek

A lament about the demise of AM radio has been rising in the halls of Congress.

Media 278
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TikTok Search, But It’s Going For Amazon; Can CTV Supply Outpace Demand?

AdExchanger

TikTok announced this week that it would allow search advertising to be targeted by keyword. Plus, streaming ad supply now outpaces demand. The post TikTok Search, But It’s Going For Amazon; Can CTV Supply Outpace Demand? appeared first on AdExchanger.

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ABC News to Cut 75 Staffers

Adweek

Approximately 75 staffers in Disney's ABC News and local-station operations will be laid off, part of a series of moves across the large media conglomerate that aim to cut costs amid a difficult operating environment. (Variety) According to Variety, these reductions are in addition to the 300 roles that Disney eliminated last week within its.

Media 278
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Why live sports could be the ‘killer app’ of the metaverse and a new arena for big brands

Digiday

As major sports brands step up their presences inside virtual worlds, some observers believe that live sports could help push internet users into the metaverse. Following the salad days of 2021 and 2022, the hype surrounding the idea of the metaverse has returned to earth. Years after some individuals spent millions of dollars on non-fungible token avatars such as Bored Apes, the number of ways in which these avatars can be practically used remains relatively few, and the metaverse has largely r

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Sinclair Partners to Launch Immersive News App for Apple Vision Pro

Adweek

Sinclair's NewsON and Mindgrub have announced a collaboration to launch an Apple Vision Pro app for NewsON. This is Sinclair's first foray into spatial computing specifically for local news delivery, blending digital content with physical surroundings. Using Apple's Vision Pro technology, NewsON and Mindgrub plan to transform the way audiences watch and interact with local.

Audience 278
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AI Briefing: Pinterest, Microsoft and Google bring new generative ad features for social and search

Digiday

This week has brought another flurry of AI-related ad news as major players like Microsoft and Google, and even social platform Pinterest roll out more ways for advertisers to create and buy ads across social, search and chatbots. On Tuesday, Pinterest debuted new ways for advertisers to use generative AI to generate ad creative and automate media buying through its recently unveiled Pinterest Performance+ platform.

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News Agency AFP Notifies French Authorities of Potential Data Breach

Adweek

Agence France-Presse, one of the world's largest news organizations, notified French regulators of a potential data breach following a cyberattack last week.

Agency 278
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How whiskey brand Four Walls ‘hired its community’ to run a UGC ad campaign

Digiday

Instead of hiring an agency to manage its latest ad campaign, the whiskey brand Four Walls took an alternative approach: hiring its community. Four Walls is launching a promotional merchandise line today emblazoned with rose imagery inspired by one of the brand’s fans, Emberlin Leja, who wrote to the company to share the story of her 97-year-old grandmother, a lifelong bartender named Rose.

Agency 87
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.