Sat.Dec 23, 2023 - Fri.Dec 29, 2023

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How marketers can mitigate bias in generative AI

Martech

This article was co-authored by Nicole Greene. Technology providers such as Amazon, Google, Meta and Microsoft, have long sought to address concerns about the effects of bias in datasets used to train AI systems. Tools like Google’s Fairness Indicators and Amazon’s Sagemaker Clarify help data scientists detect and mitigate harmful bias in the datasets and models they build with machine learning.

Marketing 113
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One Team, One Dream: What Marketers Can Learn From Dove and Nike Partnership

Adweek

Dove and Nike have teamed up to launch the Body Confident Sport program with a mission to boost girls' body confidence in sports. The Body Confident Sport program is a first-to-market, providing a scientifically proven set of online coaching tools to build body confidence in 11 to 17-year-old girls. It's a match made in partnership.

Marketing 352
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Revolutionizing Workplace Communication: The Next Wave

Ad Rants

In an era defined by constant technological advancements, it is no surprise that workplace communication is undergoing a profound transformation. The traditional modes of interaction, such as face-to-face meetings or endless email threads, are gradually giving way to more efficient and innovative methods. Whether implementing artificial intelligence or harnessing the power of virtual reality, these cutting-edge approaches promise to enhance productivity and foster a more seamless exchange of ide

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Rewrite for humans

Seth Godin

My building had an elevator problem. The management company sent everyone this note: Please be advised we have been experiencing intermittent issues with the elevator. Our priority is your safety, and we are taking immediate action to address the situation. After a thorough investigation by our electrician, it has been identified that there may be an issue with low voltage affecting the elevator’s performance.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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2024 Predictions: Better customer experience is on the way

Martech

Marketers will improve customer experience in 2024 so brands can remain competitive and demonstrate to customers that they matter. Every year the bar gets raised. In 2024, keys to customer success will include better personalization delivered at scale by ramped-up automation and generative AI. And better digital content will surface, if organizations put in place the necessary guardrails for generative AI to fuel the anticipated content surge.

Retail 145
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5 Times Activists Roasted Adland’s Fossil Fuel Addiction During the Hottest Year Ever

Adweek

This year was officially the hottest ever recorded, thanks to humans' industrial-era obsession with burning fossil fuels. And despite a weak, loophole-riddled agreement to transition away from those climate-warming fuels at the United Nations' recent climate summit, the world is on track to see much more warming in the years to come. Meanwhile, despite a.

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Leverage

Seth Godin

It’s almost impossible to remove a screw with your bare hands, but easy with a screwdriver. The handle might only add a little torque, but it’s more than enough. If someone is succeeding at something you find difficult, it might be because they realized they needed a screwdriver. Looking for the tool is the first step in finding it.

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2024 Predictions: Advertising and digital media

Martech

In the year ahead, digital advertisers will be looking to harness AI and new metrics in the evolving digital space. They want to keep budgets down, even as a busy political campaigning season will drive prices up. Above all, they want to make sure they’re connecting with customers in meaningful ways. Attention metrics will capture marketers’ attention and meaningful engagement As seen in our 2024 data predictions , the phasing out of third-party cookies is almost certain.

Media 131
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Creative Trends 2024: Humor and Creators Will Lead the Way

Adweek

It's that time when everyone weighs in on what they think the next year will have in store for us. The creative agency world is certainly no different, but its trends might be more difficult to predict. Luckily, people at agencies around the globe with their collective fingers on the pulse of creativity have let.

Agency 347
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The Top Ad Tech Data Privacy Stories Of 2023

AdExchanger

Rather than rounding up the obvious online privacy trends of 2023, let’s dive into the weeds. Because we’ve spent enough time and spilled more than enough ink this year talking and writing about Big Tech privacy fines, enforcement actions and the unutterably slow phaseout of third-party cookies in Chrome. That said, this article would be […] The post The Top Ad Tech Data Privacy Stories Of 2023 appeared first on AdExchanger.

Ad Tech 129
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Retail media advertising: How e-commerce is becoming AdTech’s next frontier

what retail media advertising is what a retail media network is how the changes in the privacy landscape benefit retail media networks how retail media network functions market overview of retail media networks

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Which agenda?

Seth Godin

Every day matters. It seems like a waste to spend one as a to-do list item on someone else’s agenda. It’s easy to become so focused on checking the boxes that we forget that there are people involved. Peers, colleagues and friends that with something human to offer, if we only cared enough to connect.

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Email marketing 101: The five basics

Martech

Inboxes are overflowing and attention spans are shrinking. Crafting emails that resonate with your audience and drive conversions is more challenging than ever. To stand out and build lasting connections, you’ll need to make them as personalized as possible. At the same time, repetitive tasks can take 10 or more hours per week. No wonder many companies go for automation.

Marketing 130
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Ad Agency Trends 2024: How Agencies Plan to Use AI

Adweek

This is the time of year that everyone weighs in on what they think the next year will have in store for us. Unsurprisingly, artificial intelligence is on everyone's minds. Some see AI as a source of good while recognizing it has its downsides as the technology advances. Agency leaders around the globe have their.

Agency 347
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If 2023 Was The Last Year Of Third-Party Cookies, Did Programmatic Make The Most Of It?

AdExchanger

Even opponents of Chrome’s third-party cookie deprecation plan mostly agree that Google intends to follow through this time. Which means that, by this time next year, advertisers will need to have already put their post-cookie campaign strategies in place. Question is: Did advertisers and ad tech companies use the extra time they had thanks to […] The post If 2023 Was The Last Year Of Third-Party Cookies, Did Programmatic Make The Most Of It?

Cookies 124
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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“Let’s face it”

Seth Godin

In 1959, three years after Columbia Records spent a fortune rolling out stereo recording, a senior A&R executive named Ward Botsman told the New York Times, “Let’s face it, the craze for stereo has not been as intense as expected,” writing off the format that would end up thriving for, as far as I can tell, forever. It’s hard to tell a fad from a trend when you’re in the middle of it.

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2024 Predictions: Data and AI on marketers’ minds

Martech

In the year ahead, consumer and B2B marketers will be focusing on first-party data strategies to replace their dependence on third-party cookies. Those cookies are retiring in 2024. In early January, Google begins testing a new feature that restricts third-party cookies for 1% of its Chrome users. As the year goes on, more users and marketers will scramble to find alternatives.

Marketing 128
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‘This Is Transformative’: Why Google Could Pay Billions to US Publishers in 2024

Adweek

An agreement struck earlier this month between Google and the Canadian government on behalf of the news industry has added further momentum to similar legislative efforts in the U.S., according to News/Media Alliance president and CEO Danielle Coffey. In December, Google agreed to pay the Canadian news media C$100 million ($75 million) annually, fixed to.

Media 340
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M&A 2023: Ad Tech Deals Were Muted, But That Could Be A Mark Of Maturity

AdExchanger

Ad tech M&A in 2023 can only be described as “weak sauce.” Although deal activity was up 78% in Q1 quarter over quarter, according to LUMA Partners, that isn’t saying much, because 2022 was very sluggish. Deal activity in the ad tech sector last year was down 38%. Why so gloomy? It’s a combination of […] The post M&A 2023: Ad Tech Deals Were Muted, But That Could Be A Mark Of Maturity appeared first on AdExchanger.

Ad Tech 121
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Lost on purpose

Seth Godin

…of course, if you’re lost on purpose, you’re not lost. Lost is only possible if you are fixed on getting somewhere specific.

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How marketing ops can learn to speak C-suite

Martech

The scenario is all too common: a marketing operations team, armed with detailed analytics and performance metrics, presents their latest campaign results. A busy CEO, however, now barraged with marketing terms from CTR and ROAS to Z-score and SERP, may struggle to piece together their place in the bigger picture of business objectives. This disconnect isn’t just a minor inconvenience; it’s a significant barrier to strategic alignment and shared success.

Marketing 123
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Opportunities Abound in 2024 to Push the Marketing Envelope

Adweek

It's been a year of economic uncertainty to say the least. An imminent then not-so-imminent recession. Layoffs. Return to office, if you dare--we have a DJ! (No child care though.) In times like these, we can only be certain of one thing: Everyone is going to do the same damn ads and activations. Those tried-and-true.

Marketing 338
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2023: The Year SPO Went Mainstream

AdExchanger

Supply-path optimization (SPO) is nothing new. But 2023 saw SPO become further cemented in the strategies of DSPs and SSPs for capturing market share. As a result, stakeholders on all sides of the programmatic ecosystem are more SPO-savvy than ever, making these initiatives essential for courting direct business. Last year, The Trade Desk and GroupM […] The post 2023: The Year SPO Went Mainstream appeared first on AdExchanger.

Marketing 121
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Finding a more useful umwelt

Seth Godin

Add up all the senses you use and the things you notice: that’s your umwelt. It’s pretty obvious that your dog has a different one than you do. They see fewer colors and smell far more intelligently. Sea slugs see a much wider range of colors, and bats can sense vibrations. Among humans, we each have our own uwelt. Paying attention, after all, requires payment.

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5 ‘must-dos’ when reviewing your martech stack

Martech

It’s been a tough year for many consumers. The rising cost of living has people paring back personal and household spending. This makes marketing teams more important in the battle for customer loyalty and share-of-wallet. And, just like consumers, they are trying to do more with fewer resources. Doing this means ensuring maximum efficiency in their campaigns and media planning.

MarTech 121
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These Topics Will Dominate the TV Landscape in 2024, According to 19 Industry Execs

Adweek

In 2024, the entertainment and media industry is hoping to welcome several new TV bundles of joy. For Adweek's year-in-review TV coverage, we asked 19 TV executives and ad sales insiders to explain the TV and streaming topics that will dominate 2024. From more bundling to a FAST rise in AI and a renewed focus.

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AdExchanger’s Most Popular Comics Of 2023

AdExchanger

At AdExchanger, we’re a bunch of nerds in (what we hope is) the best possible way. Every week, we publish an original comic inspired by trends in the online advertising industry. Sometimes, the jokes in our weekly comics are ripped from headlines – like when the Department of Justice dropped its long-awaited antitrust lawsuit in […] The post AdExchanger’s Most Popular Comics Of 2023 appeared first on AdExchanger.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Happiness can often be traded for money

Seth Godin

Most of us know what enough happiness feels like. But some people are stuck in an endless cycle of seeking more money. That’s a bad trade. Because after a certain threshold, it’s hard for more money to buy you more happiness. And the trap is that trying ends up costing you both.

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2024 Predictions: Ecommerce and retail

Martech

In the year ahead, marketers will be looking to expand the channels and ordering methods that customers can use to shop online. Many of these channels have been around for years (see shoppable ads, below), but they will be tied together and more engaging thanks to AI innovations marketers will adopt in greater numbers. Making every order option available for retail shoppers As is the case with customer experience , 2024 will find marketers leveraging AI to create a more robust ecommerce presence

eCommerce 120
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The Year of the Living Brands: Why Media IP Refused to Die in 2023

Adweek

Last week, in the waning days of the year, media company Literally Media acquired lifestyle publisher Mel Magazine from Recurrent Ventures, adding the formerly dormant title to its growing stable of comedy brands.

Media 331
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Comic: Snow Annoying

AdExchanger

Enjoy this weekly comic strip from AdExchanger.com that highlights the digital advertising ecosystem … and happy New Year! The post Comic: Snow Annoying appeared first on AdExchanger.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.