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Are your CX metrics hurting your customer experience?

Martech

But what about setting performance targets against CX metrics at the organizational level instead of the individual level? Inflated scores caused by employees asking for high ratings or systems penalizing anything less than five stars can create a false sense of success.

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Amid green shoots of recovery in ad tech investment, a note of caution is warranted

Digiday

The deal also includes potential earn outs tied to performance targets, which could add up to an additional $25 million per year over the next three years if specific EBITDA growth milestones are met. Last week, Zeta Global announced the acquisition of LiveIntent for approximately $250 million, funded with a mix of $77.5

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Can Meta remain the ‘holy grail of paid advertising’ with challenges, challengers and Advantage+?

Digiday

It’s especially been a pain point for social media advertisers dependent on Meta’s performance, targeting and measurement capabilities. It has been just over two years since Apple introduced Apple Tracking Transparency (ATT) and iOS 14 to limit the amount of user data app developers and advertisers have access to.

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Why Sell-Side Targeting Matters Now More Than Ever

PubMatic

Amid this uncertainty, it is imperative that advertising technology companies continue to push the envelope and deliver innovative, high-performing targeting solutions that help buyers navigate a fast-evolving landscape. And, new privacy laws in several US states will impact how advertisers find and engage with consumers online.

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Performance Marketing Strategy: 7 Steps to Success

MNTN

For example, if you’re choosing to position yourself as a low-cost option, you won’t want to target people who value exclusivity. Create Performance Targets Key performance indicators (KPIs) are measurable metrics you can use to determine whether or not your marketing campaign has been successful.

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7 Steps to a Successful Performance Marketing Strategy

MNTN

For example, if you’re choosing to position yourself as a low-cost option, you won’t want to target people who value exclusivity. Create Performance Targets. Key performance indicators (KPIs) are measurable metrics you can use to determine whether or not your marketing campaign has been successful. Why it’s Important.

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B2B Performance Marketing: Everything You Need to Know

MNTN

Create Performance Targets. For your performance marketing campaigns to succeed, you need to set performance targets. Key performance indicators (KPIs) are measurable metrics you can set for each campaign that will tell you whether you’ve succeeded in your goals.